MST Golf SDN. BHD.

Registration No. 198901011987

Your privacy is of utmost importance to us and we are committed to safeguard your personal information. Any personal information you provide to us is stored securely and confidentially and is processed fairly and lawfully in accordance with this privacy policy, which applies whether you visit our stores, shop with us on line or otherwise engage with us.

• Collection of Personal Data:
  
  
  • The personal data that we collect is foremost used to fulfill your order and for us to contact you. Other most common reasons are listed below:
  • To personalize your shopping experience whenever necessary.
  • To validate your purchases, reservations and bookings.
  • To process payment from you, including authorising and processing online banking, credit/debit card transactions and sending receipts to you.
  • To process transactions and get your products shipped off to you with minimal delay.
  • To communicate with you on the status of your orders.
  • To verify your identity to prevent unauthorised and/or illegal transactions.
  • To provide, maintain and improve our services to you and our customer relations.
  • To provide you with support and handle your requests and complaints.
  • To communicate to you our marketing and promotional events.
  • To facilitate your participation in, and our administration of, our activities including contests, promotions, campaigns, polls or surveys.
  • To conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer demographics, patterns, choices, usage and activity trends analysis in relation to our service (on an anonymised basis).
    
    
• Personal data that we may request include: Name, gender, date of birth, race, nationality, identity card number / passport number, mailing address, residential address, telephone number, mobile phone number, email address, marital status, home club, and handicap level.
  
  
• Your personal data may be collected from you during your course of dealing with us in any way or manner including pursuant to any transactions and/or communications made from/with us, such as order process, payment process, membership registrations, subscriptions, newsletters, surveys, contests participations, as well as submissions of inquiries, feedbacks and complaints.
  
  
• Purpose of Acquiring Personal Data:
  
  

• Disclosure of Personal Data
  • Our parent and subsidiary companies for operational, management, administrative, supervisory or evaluative purposes;
  • Companies or organisations that act as our agents, contractors, service providers or professional consultants;
  • Companies or organisations that assist us with processing and/or otherwise fulfilling transactions and providing the customers with the relevant services, such as payment processing through payment gateway, as well as shipping and delivery of orders by third party vendors (Note: We do not have access to your financial information as it is securely transferred directly to and processed our behalf by the payment gateway);
  • Our business associates and other parties for purposes that are related to the purpose of collecting and using the customers’ personal data;
  • Other parties in respect of whom the customer has given their express or implied consent or where permitted under applicable laws; and
  • Federal or state government, law enforcement agencies, government agencies and regulatory bodies as and when lawfully required.
• We will not sell, trade, or rent any of your personal data to anyone. We may, however, disclose your personal data to the following parties and for the reasons described:
  
  
• Transfer of Personal Data Outside of Malaysia
  
• It may be necessary for us to transfer customers’ personal data outside Malaysia if any of our parent company, sister company, service providers or business partners involved in providing our services to you are located in countries outside Malaysia.
• Service providers or business partners are contractually bound not to use the personal data for any reason other than to provide the services they are contracted to provide and to adequately safeguard the personal data.
  
  
• Personal Data Security
  We are committed to protect the personal data in its control or possession by making sufficient and reasonable security arrangements (including, where appropriate, physical, administrative, procedural and information & communications technology measures) to prevent 
  
  

  (a) any unauthorised or accidental access, collection, use, disclosure, copying, modification, disposal or destruction of personal data, or other similar risks; and (b) the loss of any storage medium or device on which personal data is stored.

• When you place an order or enter, submit or access your personal information, the data is transmitted via SSL (Secured Socket Layer) and encrypted upon entering our payment gateways database. Only authorized personal with special access rights can use these systems, they are further required to keep all their login details and potentially learned information confidential.
  
  
• Options and Consent
  • Request for access to your personal data;
  • Inquire about your personal data;
  • Request to make corrections to your personal data; and
  • Request to withdraw or limit our rights to retain and/or use your personal data, and by doing so, understand that such withdrawal or limitation may result in us not being able to properly perform or discharge our services to you. We shall inform you of the likely consequences of such withdrawal of limitation.
    
• You have a choice to either supply or not supply your personal data to us. If you choose to not supply your personal data, such refusal may result in us not being able to properly perform or discharge our services to you.
• By providing your personal data to us, you consent to our collection, use, storage, maintenance, and transfer of your personal in strict accordance with this privacy policy as well as the relevant laws and regulations for personal data protection.
• You may at any time, with regards to the personal data that you have provided us:
  
  
• Cookie Policy
• Our Website uses cookies. Cookies are small files a website or the ISP (Internet Service Provider) transfers to your computer’s hard drive through your chosen web browser. Cookies enable a website to recognize users and remember previous preferences or settings used on the website. They also aid in speeding up navigation, keeping track of items in your cart, monitor the effectiveness of marketing campaigns and to collect usage data (in the form of page views, total visitors and to track where users drop off). Cookies help us identify where and how we can improve our website so we can offer you a better shopping experience.
  
  
• Third Party Links
• We may include links to third party products or services on our website. These linked websites may have their own privacy policies, and we urge you to read those before disclosing any personal information as their privacy policy may vary from ours. We do not assume any responsibly for interactions you may have on third party websites, as we have no control of their content or privacy policy.
  
  

• Changes to the Privacy Policy
• Our Privacy Policy may be updated from time to time to align with the latest laws and regulations governing privacy and personal data protection, as well as latest business trends and practices. Any updated Privacy Policy will be available for viewing in the Website. It is advisable to check this page every so often so you are aware of any modifications which may have taken place.
  
  
• Full Personal Data Protection Policy
• This Privacy Policy has been written in line with MST Golf’s Personal Data Protection Policy, which can be viewed in full in MST Golf’s corporate website here.
  
  
• Contact Us
• If you have any comments or suggestions, we would be pleased to receive them at our business address or Contact Us