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Arena

What is Golf Arena?

The largest indoor golf center in Malaysia with 16 golf simulator bays, private rooms, events, restaurant, bar, and fitting facilities.

What technology do you use?

Golf Arena uses Foresight GCHawk simulation technology for world-class courses, games, and practice modes.

Do I bring my own clubs?

Yes, you can bring your clubs. Storage is provided, or clubs can be rented if needed.

How many people can play at once?

Up to 4 people per Tech Bay. Larger bays can hold up to 8 players.

What if I’m a lefty?

The Foresight GCHawk caters to both left and right-handed golfers.

Are there any age restrictions?

All ages are welcome, but players under 15 must be supervised by an adult.

Can I plan an event here?

Yes, fill out the event form, and our team will reach out to you.

Can I bring my own food?

No, outside food and drinks are not allowed except for birthday cakes with consent.

Can I bring my own alcohol?

Yes, with a corkage fee: RM100 for wine/sake/champagne, RM200 for spirits.

Can I make a table reservation?

Yes, you can email or send your request to arena@mstgolf.com.

Can I make a bay booking over the phone?

No, bookings must be made online using the booking tool on the website.

Academy

Where can I find MST Golf Academy?

MST Golf Academy is available at KLGCC and RSGC (for members only).

Do you offer lessons for beginners?

Yes, we provide coaching from beginners to Tour Professionals.

If I’m a beginner, do I need to buy/bring my equipment?

No, equipment will be provided during lessons, and the coach or fitter can guide you in purchasing equipment when ready.

Why does MST Golf Academy have different grades of Coaches?

Coaches have different levels of experience, education, and certification.

How do I book a lesson?

You can walk into our Academy or call 03-2011 1992 for scheduling or bookings.

What’s the cost of the services?

Click here for details.

Can I cancel or reschedule my appointment?

Yes, with at least 24 hours' notice via the web booking system or by contacting us. Less than 24 hours' notice may incur a fee.

Golf Lab

What is Golf Lab?

The Golf Lab is a facility designed to help new and experienced golfers improve faster through coaching and club fitting, using innovative technology and techniques.

What Services does Golf Lab offer?

Golf Lab specializes in coaching and club fitting.

Is Golf Lab coaching suitable for beginners?

Yes, we provide coaching for beginners to Tour Professionals at The Golf Lab.

I have no experience in Golf, should I sign up for Baseline Test?

No, the Baseline Test is for golfers with experience hitting all club categories without missing the ball.

Why does The Golf Lab have different grades of Coaches and Club Fitters?

Coaches and fitters differ in experience, education, and certification as they advance in the industry.

How do I book a lesson or fitting?

Click here to enquire for lessons or fittings.

What’s the cost of the services?

Click here for coaching and click here for club fitting.

Can I cancel or reschedule my appointment?

Yes, you can cancel or reschedule with at least 24 hours’ notice using the web booking system or by contacting us. Less than 24 hours' notice may incur a fee.

ilovegolf

What is the Ilovegolf program?

A loyalty program rewarding points for purchases, redeemable for discounts and special offers.

How do I join the Ilovegolf program?

You can register via MST Golf app or head over to any MST Golf outlets near you. 

You can download the app here: 

Is there a membership fee?

Yes, there’s a membership fee of RM10 per year.

What’s the minimum ilovegolf points required for redemption?

No, there’s no minimum ilovegolf points required for redemption.

How do I renew my membership? 

You can renew your membership in any MST Golf outlets or via MST Golf App with payment of RM10 or by points deduction of 333 points prior to expiry date.

How could I use the ilovegolf points earned?

You can use ilovegolf points to offset your purchases at any MST GOLF outlets & MST GOLF ARENA if your membership is active. Points cannot be exchanged for cash.For security purposes and to safeguard your interest, you need to present your MST Golf digital membership card (in MST Golf app) to redeem the points.

Is there a validity period for the ilovegolf points accumulated?

Points earned in the current year will expire on 31st December of the following year.

Where can I view or check my ilovegolf points accumulated in my account?

You can always view your accumulated ilovegolf points via the MST Golf app. Alternatively, you may check your ilovegolf points at your purchase receipt.

Are my ilovegolf points reflected in the app as soon as I make a purchase? 

For purchases made at MST Golf outlets, MST Golf Arena, MST Golf Academy, points will be updated in your account the following day. For purchases made at our website, points will be updated in your account once the item has successfully delivered to you.

Can I combine points from multiple accounts?

Merging and/or transferring ilovegolf points from other ilovegolf membership is not allowed.

If I make my purchase using MST Golf Gift Voucher, will there be ilovegolf points credited to my account? 

Yes, ilovegolf points will be credited to your account based on the total amount including the Gift voucher value.

Are there ilovegolf points issued when I purchase MST Golf gift voucher? 

No, there will be no points issued. However, points will be issued when you made purchases with the MST Golf gift voucher.

What are the benefits of utilizing the MST Golf app? 

You will be able to check and view Promotion & Company updates, news, check your Digital Membership card, membership number and membership Validity, ilovegolf points, transaction history on points earned or redeemed.

I have registered my membership via the MST Golf app, but I can’t retrieve my membership number. What should I do? 

Please call our Customer Service at 03-5566 8666 (Mondays – Fridays 9am – 6pm) or email ilovegolf@mstgolf.com for further information.

I have registered my membership via the MST Golf app, but I have forgotten my password. What should I do? 

Please click “FORGOT PASSWORD” in the app. The automated system will guide you through the process.

I am an existing ilovegolf member and would like to log into the app. However, I am not receiving the SMS one-time password (OTP). What should I do?

You can request to have another authorization SMS sent. If you still have not received the SMS OTP after a few minutes, please call our Customer Service at 03-5566 8666 or email ilovegolf@mstgolf.com to check the status of your mobile number.

Can I share a common mobile number or email address when registration? 

It is not advisable to have a mobile number or email address for more than 1 membership account to avoid confusion.

How can I change my personal details? 

You can change your details at MST Golf APP under “PROFILE” > “UPDATE DETAILS”or by email customer service at ilovegolf@mstgolf.com.

How do I link my Ilovegolf account to my online shopping account? 

No, you will be unable to link your ilovegolf account into your online shopping account. However, you can log in with the same email address or mobile number before completing the payment process.

If I have any questions regarding my membership and don’t find the answer through the FAQs, whom do I contact? 

You may visit any of the MST GOLF outlets or email us at ilovegolf@mstgolf.com

If you couldn’t find the answer to your question(s) above, please Contact Us.

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