West Malaysia : 3 - 6 Working Days (Excludes Saturdays, Sundays & Public Holidays)
East Malaysia : 6 - 12 Working Days (Excludes Saturdays, Sundays & Public Holidays)
Outside Malaysia : 15 - 20 Working Days

Yes, additional carrier charges or taxes may apply, to be paid by the recipient.

Shipping fees are calculated based on the order's weight, dimensions, and destination.

Yes, some products/brands may not be available due to restrictions.

Temporarily unavailable. In-store collection will be available in our next phase upgrade.

You may submit a return request through our website by logging into your account within 14 days of receiving your product. Once submitted, our customer support team will review your request and provide an update within 1–2 working days. Please ensure the item is returned in its original condition with all labels and tags attached.

No exchanges, but refunds are offered based on Returns Policy.

Debit/Credit cards and online banking.

Use the tracking number provided in the shipping confirmation email. Enter this number on our Tracking Page.

Processing: Your order has been received and is currently being processed.
Shipped Out: Your order has been dispatched from our warehouse and is on its way to you.

Takes 7-14 working days after processing.

Email customer service at cs@mstgolf.com with order details and new address.

Orders cannot be canceled or changed once placed due to immediate processing. Return unwanted products following our Returns Policy.

Email images of the defective item with your order ID to cs@mstgolf.com for assistance.

Points are earned with each online purchase when the registered contact details match the membership account . Points will be credited 14 days after the order has been shipped.

No, but it is recommended for easy access to order history.

Enter the promo code during checkout in the "Enter promo code" box.

Check expiration date, eligibility, case sensitivity, and cart requirements.

Variations in computer screen settings may affect color perception. We strive to ensure accuracy in product images.

If a product is no longer on the website, it is most likely sold out company-wide.

We recommend visiting our stores directly or purchasing from our website. Stock levels in stores are unavailable online.

We don't offer pre-orders for all products but occasionally have special activations for certain golf club releases.

We can check with our supplier to see if they have stock available for your purchase.

Use the size chart provided below "Select Size" in the product description for a full overview of measurements.

Please refer to our Warranty Policy.

Yes, we ship to most countries. Some brands may have restrictions at checkout.

Due to fast inventory changes, some stock may be available in-store but not online.

The largest indoor golf center in Malaysia with 16 golf simulator bays, private rooms, events, restaurant, bar, and fitting facilities.

Golf Arena uses Foresight GCHawk simulation technology for world-class courses, games, and practice modes.

Yes, you can bring your clubs. Storage is provided, or clubs can be rented if needed.

Up to 4 people per Tech Bay. Larger bays can hold up to 8 players.

The Foresight GCHawk caters to both left and right-handed golfers.

All ages are welcome, but players under 15 must be supervised by an adult.

Yes, fill out the event form, and our team will reach out to you.

No, outside food and drinks are not allowed except for birthday cakes with consent.

Yes, with a corkage fee: RM100 for wine/sake/champagne, RM200 for spirits.

Yes, you can email or send your request to arena@mstgolf.com.

No, bookings must be made online using the booking tool on the website.

MST Golf Academy is available at KLGCC and RSGC (for members only).

Yes, we provide coaching from beginners to Tour Professionals.

No, equipment will be provided during lessons, and the coach or fitter can guide you in purchasing equipment when ready.

Coaches have different levels of experience, education, and certification.

You can walk into our Academy or call 03-2011 1992 for scheduling or bookings.

Click here for details.

Yes, with at least 24 hours' notice via the web booking system or by contacting us. Less than 24 hours' notice may incur a fee.

The Golf Lab is a facility designed to help new and experienced golfers improve faster through coaching and club fitting, using innovative technology and techniques.

Golf Lab specializes in coaching and club fitting.

Yes, we provide coaching for beginners to Tour Professionals at The Golf Lab.

No, the Baseline Test is for golfers with experience hitting all club categories without missing the ball.

Coaches and fitters differ in experience, education, and certification as they advance in the industry.

Click here to enquire for lessons or fittings.

Click here for coaching and click here for club fitting.

Yes, you can cancel or reschedule with at least 24 hours’ notice using the web booking system or by contacting us. Less than 24 hours' notice may incur a fee.

The MST Golf membership is MST Golf’s loyalty program that lets you earn points for purchases at MST Golf stores, MST Golf Arena, MST Golf Lab, and online at mstgolf.com. Points earned can be used to redeem products or offset value of future purchases.
Members are also eligible to participate in member - only events, enjoy member exclusive deals & promotions. MST Golf Membership is free to join.

Sign up for free at any MST Golf outlet or online at member.mstgolf.com

You can earn points to redeem in-store or convert them into vouchers for online use. Enjoy welcome, birthday, and referral rewards, member exclusives plus access to special offers, experiences and more.

You get 1 MST Golf Point for every RM1 spent at MST Golf stores, MST Golf Arena, MST Golf Lab, and online store at
mstgolf.com

You will can enjoy earning 3x points on all purchases made during your birthday week and even receive surprise rewards.

Points are credited instantly for in-store purchases. For online orders, points will be credited 14 days after the order has been shipped.

Yes. For any purchases made in 2025, points earned will expire on 31 Dec 2026. Starting 1 Jan 2026, points earned from purchases will have a 12-month rolling validity (e.g., points earned on 14 Jan 2026 expire on 1 Feb 2027).

No, points cannot be merged or transferred between separate accounts.

Yes, based on the total spend including the voucher value.

No, purchases of Gift Vouchers are not eligible to earn points at the moment.

You can check by logging in at member.mstgolf.com to view your balance and history anytime.

Update your information through the member portal at member.mstgolf.com or email to our customer support cs@mstgolf.com for help

Our MST Golf member portal at member.mstgolf.com is mobile friendly and easily accessible through your mobile browser.

Kindly check your spam folder or contact us at cs@mstgolf.com to verify your information.

You may email cs@mstgolf.com or visit any MST Golf store for further assistance.