West Malaysia : 4 - 9 Working Days (Excludes Saturdays, Sundays & Public Holidays)
East Malaysia : 6 - 12 Working Days (Excludes Saturdays, Sundays & Public Holidays)
Outside Malaysia : 15 - 20 Working Days

Yes, additional carrier charges or taxes may apply, to be paid by the recipient.

Shipping fees are calculated based on the order's weight, dimensions, and destination.

Yes, some products/brands may not be available due to restrictions.

Temporarily unavailable. In-store collection will be available in our next phase upgrade.

You may submit a return request through our website by logging into your account within 30 days of receiving your product. Once submitted, our customer support team will review your request and provide an update within 1–2 working days. Please ensure the item is returned in its original condition with all labels and tags attached.

No exchanges, but refunds are offered based on terms and conditions.

Debit/Credit cards, including American Express & online banking.

Use the tracking number provided in the shipping confirmation email. Enter this number on our Tracking Page.

Processing: Your order has been received and is currently being processed.
Shipped Out: Your order has been dispatched from our warehouse and is on its way to you.
Received at Outlet: Your order has arrived at the outlet and is ready for collection.

Takes 7-14 working days after processing.

Email customer service at cs@mstgolf.com with order details and new address.

Orders cannot be canceled or changed once placed due to immediate processing. Return unwanted products following our Returns Policy.

Email images of the defective item with your order ID to cs@mstgolf.com for assistance.

Points are earned with each online purchase when the registered contact details match the ILG account . Points will be added after the order has been shipped.

No, but it is recommended for easy access to order history.

Enter the promo code during checkout in the "Enter promo code" box.

Check expiration date, eligibility, case sensitivity, and cart requirements.

Variations in computer screen settings may affect color perception. We strive to ensure accuracy in product images.

If a product is no longer on the website, it is most likely sold out company-wide.

We recommend visiting our stores directly or purchasing from our website. Stock levels in stores are unavailable online.

We don't offer pre-orders for all products but occasionally have special activations for certain golf club releases.

We can check with our supplier to see if they have stock available for your purchase.

Use the size chart provided below "Select Size" in the product description for a full overview of measurements.

Warranty duration is one year from the date of purchase.

Yes, we ship to most countries. Some brands may have restrictions at checkout.

Due to fast inventory changes, some stock may be available in-store but not online.

The largest indoor golf center in Malaysia with 16 golf simulator bays, private rooms, events, restaurant, bar, and fitting facilities.

Golf Arena uses Foresight GCHawk simulation technology for world-class courses, games, and practice modes.

Yes, you can bring your clubs. Storage is provided, or clubs can be rented if needed.

Up to 4 people per Tech Bay. Larger bays can hold up to 8 players.

The Foresight GCHawk caters to both left and right-handed golfers.

All ages are welcome, but players under 15 must be supervised by an adult.

Yes, fill out the event form, and our team will reach out to you.

No, outside food and drinks are not allowed except for birthday cakes with consent.

Yes, with a corkage fee: RM100 for wine/sake/champagne, RM200 for spirits.

Yes, you can email or send your request to arena@mstgolf.com.

No, bookings must be made online using the booking tool on the website.

MST Golf Academy is available at KLGCC and RSGC (for members only).

Yes, we provide coaching from beginners to Tour Professionals.

No, equipment will be provided during lessons, and the coach or fitter can guide you in purchasing equipment when ready.

Coaches have different levels of experience, education, and certification.

You can walk into our Academy or call 03-2011 1992 for scheduling or bookings.

Click here for details.

Yes, with at least 24 hours' notice via the web booking system or by contacting us. Less than 24 hours' notice may incur a fee.

The Golf Lab is a facility designed to help new and experienced golfers improve faster through coaching and club fitting, using innovative technology and techniques.

Golf Lab specializes in coaching and club fitting.

Yes, we provide coaching for beginners to Tour Professionals at The Golf Lab.

No, the Baseline Test is for golfers with experience hitting all club categories without missing the ball.

Coaches and fitters differ in experience, education, and certification as they advance in the industry.

Click here to enquire for lessons or fittings.

Click here for coaching and click here for club fitting.

Yes, you can cancel or reschedule with at least 24 hours’ notice using the web booking system or by contacting us. Less than 24 hours' notice may incur a fee.

A loyalty program rewarding points for purchases, redeemable for discounts and special offers.

You can register via MST Golf app or head over to any MST Golf outlets near you. 

You can download the app here: 

• Andriod
• IOS

Yes, there’s a membership fee of RM10 per year.

No, there’s no minimum ilovegolf points required for redemption.

You can renew your membership in any MST Golf outlets or via MST Golf App with payment of RM10 or by points deduction of 333 points prior to expiry date.

You can use ilovegolf points to offset your purchases at any MST GOLF outlets & MST GOLF ARENA if your membership is active. Points cannot be exchanged for cash.For security purposes and to safeguard your interest, you need to present your MST Golf digital membership card (in MST Golf app) to redeem the points.

Points earned in the current year will expire on 31st December of the following year.

You can always view your accumulated ilovegolf points via the MST Golf app. Alternatively, you may check your ilovegolf points at your purchase receipt.

For purchases made at MST Golf outlets, MST Golf Arena, MST Golf Academy, points will be updated in your account the following day. For purchases made at our website, points will be updated in your account once the item has successfully delivered to you.

Merging and/or transferring ilovegolf points from other ilovegolf membership is not allowed.

Yes, ilovegolf points will be credited to your account based on the total amount including the Gift voucher value.

No, there will be no points issued. However, points will be issued when you made purchases with the MST Golf gift voucher.

You will be able to check and view Promotion & Company updates, news, check your Digital Membership card, membership number and membership Validity, ilovegolf points, transaction history on points earned or redeemed.

Please call our Customer Service at 03-5566 8666 (Mondays – Fridays 9am – 6pm) or email ilovegolf@mstgolf.com for further information.

Please click “FORGOT PASSWORD” in the app. The automated system will guide you through the process.

You can request to have another authorization SMS sent. If you still have not received the SMS OTP after a few minutes, please call our Customer Service at 03-5566 8666 or email ilovegolf@mstgolf.com to check the status of your mobile number.

It is not advisable to have a mobile number or email address for more than 1 membership account to avoid confusion.

You can change your details at MST Golf APP under “PROFILE” > “UPDATE DETAILS”or by email customer service at ilovegolf@mstgolf.com.

No, you will be unable to link your ilovegolf account into your online shopping account. However, you can log in with the same email address or mobile number before completing the payment process.

You may visit any of the MST GOLF outlets or email us at ilovegolf@mstgolf.com